• Absences

    Parents should contact the program if a child will not attend the After School Program on a regularly scheduled day.  Please contact the program coordinator or leave a message with the school office to be relayed to the program coordinator prior to After School hours.  The program coordinator will check with the school office, the child's teacher, and, finally, attempt to call the parent in an effort to locate a child not in regular attendance.  If your child attends clubs or other afternoon activities, please give your program coordinator written notification so the child will not be expected in After School on those days.

    Bathroom Accidents Policy

    Unlike most kindergarten classrooms, we do not have constant access to the bathroom.  Children are given scheduled group bathroom breaks and individual ones when requested.  All children entering school and the After School Program are assumed to be potty trained (please see second paragraph of the "About Our Program" section of the ASP Homepage).

    If your child has a bathroom accident we will call you. You will be expected to pick up your child or arrange for pickup as soon as possible within one hour.

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    Behavior Management

    Children are expected to comply with all regular school rules and regulations in addition to the Behavior Management Policy. Discipline will be handled by the program coordinator, the program group leaders, and, in some cases, by the school principal or assistant principal.

    A parent is required to sign a copy of the Behavior Management Policy for each child at the time of enrollment.  A parent is also required to sign the Behavior Notice at the time a child's behavior is inappropriate. However, a parent's refusal to sign a Behavior Notice does not excuse inappropriate behavior of a child and does not prevent dismissal of the child if behavior warrants dismissal.

    The basic policy includes methods such as talking to the child about the problem, removal of the child from the group, use of positive redirection whenever possible, limiting privileges, and/or consulting with parents.  Parents contacted about behavior problems are expected to cooperate with staff in assuring the elimination of inappropriate behavior.  One of the goals of our behavior process is to help children develop self-discipline and give them choices whenever possible.  Corporal punishment, sarcasm and yelling by the staff are not acceptable means of disciplining children in the program.

    Limits are set on behavior to provide a safe and caring environment where children can play and learn.  Limits are set for three primary reasons: 1) to prevent children from injuring themselves or others; 2) to prevent the destruction of property, materials, or equipment; 3) to help children learn respect for themselves, other children, and adults.

    A child may be immediately dismissed from the program if the child’s behavior is determined to be detrimental to the child or to the well-being of others in the program.  Immediate dismissal of an entire family may occur in the event of inappropriate behavior of parents who are on school property.  Adults are expected to model the desired behavior that is expected of the children.  Profanity, threats, or disruptive behavior will not be tolerated.

    A child who is dismissed due to behavior issues will no longer be eligible to attend at any time.

    Breaks, Winter and Spring

    Every effort will be made to offer care at selected sites during Spring and Winter Breaks.  Please check with your program coordinator for locations.  Registration is required. If you register, but your child does not attend, you are financially responsible for the tuition unless you notify your program coordinator at the site by the cancellation date specified on the registration form.  Field trips and extra activities are usually planned.  Please check with the program coordinator to see if any activity fees apply or permission forms need to be completed.

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     Checking Identification

    After School Program personnel have been instructed to ask for identification from any unfamiliar person who arrives to pick up a child. Usually, this is not required after the first few weeks of school and staff becomes accustomed to family relationships. However, if a child attends a site other than the regular site for winter or spring breaks or a teacher work day, parents/caregivers should be prepared to present identification before a child is released. In addition, anyone who picks up infrequently (even if authorized on the child's application) should be prepared to present identification. 

    Child Abuse, Reporting Suspected

    After School Program staff will have in-service training on recognizing and reporting suspected child abuse as part of the orientation period.  We are required by law to report suspected child abuse.  If a staff member suspects child abuse, the program coordinator will be notified, the principal and counselor at the school and the appropriate After School Program Specialist will be informed, and a report will be made to the Department of Social Services.


    UCPS ASP is not responsible for children who attend a school-sponsored club during after school hours until the club sponsor signs the child in with UCPS After School Program.


    After School Program staff, including administrators, program coordinators, and group leaders, will meet with any parent who has a concern about a child or the operation of the program.  The first Wednesday of each month will be available for parent conferences.  If you feel you need a conference at any other time, please talk with your program coordinator.  If a resolution is not agreed upon, please call After School Program Central Services..

    Emergency Drills

    Emergency drills (fire drills, tornado drills, bomb threats, etc.) will be held as set forth by State Regulations and Union County Board of Education policies. 

    • Evacuation:    After School Program staff and students will follow evacuation map posted in each room to exit the facility.  Students are to line up quietly and follow the group leader.  Once outside, leaders will call roll to account for all students in attendance.  Everyone is to stay in the “safe area” until notified by the program coordinator to return to the building.
    • Fire Drill:     Each site is required to conduct a monthly, unannounced fire drill.  Each program coordinator will conduct the fire drill and record documentation.
    • Power Failure:   A power failure can be a safety factor especially if it occurs while children are in the restroom or a group is moving in a hallway from one area to another.  The group leader should contact the program coordinator by walkie-talkie to see if the incident is isolated or is campus-wide; keep the students calm until the power is restored.  The group may proceed to a lighted area if the move can be done in a safe, organized manner.

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    Emergency Preparedness and Response (EPR) Plan

    Parents should be familiar with the ASP Emergency Preparedness and Response (EPR) Plan that is designed to assist licensed child care programs to be adequately prepared to respond to the needs of children and others in the event of disasters and emergencies.


    Enrollment is limited to children currently enrolled in UCPS in grades kindergarten through five, ages 5—12.  Enrollment is also limited to the available licensed spaces at each site and is restricted to regular users.  Children must enroll on a full-time basis. A child is enrolled in the program when:

    1. The parents are notified that there is a space available at the requested program site.
    2. A completed application packet and proof of insurance coverage along with the registration fee is returned to the program coordinator.
    3. There is no outstanding balance from a previous enrollment.

    All children--Kindergarten through Fifth Grade (ages 5--12)--attending the After School Program must be registered with the program coordinator. Care is not offered for either preschool or middle school students. The program is not designed to accommodate children on a "drop-in" or occasional basis. If all available spaces are filled at a site, a child may have to be placed on a waiting list until space is available. A child will not be permitted to attend the After School Program unless the completed application and proof of insurance has been returned to the program coordinator and the registration fee has been paid.

    Field Trips

    Field trips may be planned by the program coordinator to offer extra learning and enrichment opportunities and to support weekly themes.  If a field trip is scheduled, all children in attendance must participate; additional staff are not scheduled to remain on site during a field trip. Parents will be notified in advance of any field trips so permission forms can be completed. Parents are responsible for any additional costs related to a field trip (admission charges, lunch, etc.). Activity Fund payments are non-refundable.

    High Risk Activities, Participation in

    The After School Program does not offer activities that are classified as high risk.  Planned activities are carefully monitored and supervised.  At least two people at each site are required to have playground safety training and CPR/First Aid.  Participation in any activity that could be considered "high risk" (i.e. swimming, etc.) will require prior approval from UCPS Central Services.


    The After School Program will observe the following holidays:  Labor Day, Veteran's Day, Thanksgiving, Christmas, New Year’s Day, Martin Luther King Day, Easter, Memorial Day, and July 4th (Summer Camp).  For specific dates, please refer to the current school calendar.

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    Opportunity is given for children to work on homework during after school time. However, it is not the responsibility of the After School Program to ensure that a child's homework is completed or correct.

    Hours/Days of Operation

    The school calendar will be followed in all instances.  There will be no After School Programs on holidays, snow days, or days when school is dismissed due to inclement weather.  In the event of a makeup day on a Saturday, after school care will not be provided. The program will begin on the first day of school and end on the last day of school.  The hours of operation are from the closing of school (which varies at each elementary school) until 6:00 p.m.   The program will operate from 7:00 a.m.—6:00 p.m. on most teacher workdays, intersession (year-round), and summer camps.   On certain holidays, with advance notice to parents, programs may close one hour earlier.


    If a child has symptoms of illness or signs of a communicable disease, he/she will be isolated from the other children while the parents are contacted and asked to pick up the child within an hour of notification.  A parent's failure to pick up a sick child may result in a child's dismissal from the program and a report being submitted to the Department of Social Services.  Any contagious illness may require a doctor’s note for re-admission. Staffs are expected to instruct children on State Regulations for washing hands as posted at each site in an effort to reduce contagious illness.  A child who is absent from school during the school day or who has been picked up due to illness may not attend the After School Program that day.


    The After School Program does not provide accident insurance.  All students must be covered by a personal policy held by parents or by the optional school insurance offered through Union County Public Schools.  An insurance waiver that is included on the application must be signed and returned to the program coordinator at the time of registration, along with a copy of the insurance card, before a child can attend the After School Program.

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    Medical Emergencies

    In the event of a medical emergency that cannot be handled by the program coordinator, EMT personnel will be called.  Physician and hospital preference will be taken directly from the application completed at time of enrollment.  Then people will be contacted in the following order:  Parent or Guardian or Emergency Contact Person; After School Central Services.  It is imperative that each parent provide to the program coordinator current contact numbers, physician and hospital preferences, and place of employment.   An Emergency Medical Care Plan Sheet is posted on the Parents’ News Board at each site.

    Medication Administration

    Should it be necessary for your child to receive medication at the After School Program, the procedure is as follows:

    1. The parent must complete the Medication Administration Consent Form.
    2. Medicine must be brought in the original container.
    3. The child’s name must be on the container.
    4. The parent must provide clear and concise written directions for administration of medication to the program coordinator; directions should not be brought in by the child or given to any other ASP employee.
    5. The After School staff will not administer medication without written authorization.

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    Newsletter/Parents' News Board

    Each month a newsletter or event calendar is produced to keep families in each program informed about the events occurring in that program.  Parents should check the Parents’ News Board for program updates, snack menus, activity information, weekly lesson plans and themes.


    Parents are requested to attend an Orientation Meeting that is generally scheduled prior to or during the first week of school at each site and prior to Summer Camp.  This Orientation Meeting covers After School policies and procedures and gives parents an opportunity to ask any questions.  Parents may also request a copy of the After School Program Parent Handbook at that time. Not attending an orientation session does not alleviate a parent's responsibility to follow all established policies and procedures.

    Parent Participation

    Each After School Program site encourages parent involvement. Parents may meet with staff to discuss their child’s needs and exchange information. Parents are encouraged to participate several ways:

    • Attending orientation meetings and/or parent-staff conferences as needed or requested.
    • Volunteering to help in the program—reading stories, sharing a craft or game, accompanying staff and children on field trips (must have appropriate volunteer approval through UCPS Human Resources).
    • Participating in Career Week.  Discuss your job duties or a career that interests you.
    • Sharing enrichment ideas and outside resource leads.
    • Donating outgrown games, craft items, etc.
    • Participating in our Parent Appreciation programs.
    • Volunteering to help with our special projects such as Secret Santa or seasonal holiday parties.
    • Keeping all personal information current with the program such as home phone numbers and addressk parents' work and cell phone numbers, emergency contact phone numbers, etc.

    Volunteers must complete the appropriate forms and must receive an approved criminal records check before volunteering.

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    Parent/Guardian Under the Influence of Drugs or Alcohol

    After School Program staff cannot release a child to a person who is under the influence of drugs or alcohol.  The group leader will contact the program coordinator if this occasion arises.  The program coordinator will notify emergency individuals listed on the application form to arrange a safe ride home for the child and parent.  If the parent/guardian does not cooperate and insists on removing a child from the program, the after school staff will call proper authorities.

    Parents, Relationship with

    Parents are welcome in our program at any time.  Staff will share brief information about a child’s day with family members on a regular basis, if this can be done without interrupting supervision of other children.  Arrangements can be made for lengthier discussion at a mutually agreeable time for parents and staff.  Staff members are to handle problems or issues with parents in a courteous, professional manner.  Parents are encouraged to offer constructive suggestions and ideas.

    UCPS ASP is not responsible for and discourages any private agreements between parents and staff members concerning rides home or after-hours child care arrangements.

    Ratio and Group Size

    Group size does not exceed 24 children.  Staff/child ratio varies based on age group and SACERS rating:    


    1-4 Star Rating

    5 Star


    5 year olds
    6 year olds and older

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    The program coordinator submits a withdrawal slip to the ASP bookkeeper when a family withdraws from the program. If a credit balance remains after all charges and fees are posted the bookkeeper will submit a refund request to UCPS Finance Department. Checks will be cut and mailed based on the Finance Department's check writing schedule, usually at the end of the month.


    All children—Kindergarten through Fifth Grade (ages 5—12)—attending the After School Program must be registered with the program coordinator.  Care is not offered for either preschool or middle-school students. The program is not designed to accommodate children on a “drop-in” or occasional basis.  At some sites all available spaces are filled and a child may have to be placed on a waiting list until a space is available.  All forms must be completed and returned to the program coordinator and registration fee must be paid before a child will be allowed to attend the After School Program.

    Sign In/Out Procedure

    Parents must sign out with the date and time for their child each day.  On workdays and Summer Day Camps, parents are required to sign in their child in the morning and sign out in the afternoon.  Children are not to be dropped off; a parent should accompany the child into the building.

    A child will be released only to the person(s) (minimum 16 years of age) designated by the parent/guardian on the enrollment form.  Once a child is signed out by a parent/guardian the After School Program is no longer responsible for that child.  According to the State Daycare Consultant, children are not allowed to leave during after school hours from any area (classroom, playground, cafeteria, etc.) where a teacher directly supervises them unless an adult can physically walk that child to another area.  After School teachers have more than one individual child in their care at any given time and must have someone else come and get the child.   Since North Carolina Daycare Rules and Regulations govern After School Program care we must comply with all required rules and regulations. Therefore, parents must come into the gym or other designated area to sign out his/her child in the sign out book, and then walk to the area where the child is located, such as playground, art room, etc.  Walkie-talkie communication for a child to be sent into the sign out area for pickup is no longer accepted by the State. A parent's failure to comply with this State rule will result in the child's dismissal from the program.

    Failure to properly sign in or out could result in incorrect fees being charged, and repeated failure to properly sign in and out may result in dismissal.

    If a child is to be released to someone not listed on the application, the program coordinator must be notified. Staff will require identification from any unfamiliar person who arrives to pick up a child. A program coordinator may call the parent to verify any written or verbal authorizations to release a child to someone else.

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    A nutritious snack supplied by Child Nutrition is available each afternoon.  A snack menu will be posted on the Parent Board at each site.  If your child has a food allergy please advise the program coordinator of that fact in writing.  If a food substitution is necessary, written documentation from a physician is required. 

    On days when full-day care is provided (TWD and breaks), morning and afternoon snacks will be provided; parents are responsible for sending a bag lunch and drink on those days. 

    During Summer Camp, morning and afternoon snacks will be provided by the program. Lunches will be provided on selected days during the week--parents will be provided a schedule and menu. Lunch will not be provided during the last week of Summer Camp due to the requirements of Child Nutrition.

    If a child arrives after the scheduled snack or lunch times, the parent is responsible for providing snack/lunch for the child.  Since the program is licensed by the Division of Child Development,  if a parent elects to send lunch, each lunch must have the child’s name written on it and should contain two of the five components recommended by DCD (fruit, vegetable, meat or meat alternate, bread, milk).


    There is a program coordinator at each location.  The duties of the program coordinator include managing the site, enrolling new children, purchasing supplies, collecting fees, and preparing bookkeeping information for Central Office.  There is a group leader assigned to each group of children.  The duties of the group leader are planning, supervising, and interacting with the group.

    Each employee must pass a criminal records check before employment.  At least two staff members are certified in First Aid and CPR at each site. All staff members are required to get annual training in child care education classes, and must meet and maintain North Carolina state licensing requirements. Staff members will attend regularly scheduled staff meetings to review policies and procedures and to make lesson plans.

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    Staff Meetings, Weekly and Monthly

    Each site will conduct weekly and monthly site meetings.  Meetings may include items such as policies and procedures, state regulations, school age issues, staff concerns, program improvement and recommendations.  Staff will be given opportunity to share and offer input on program issues.  Meeting agenda and sign-in sheet for those attending will be submitted to ASP Central Office for verification.

    Summer Day Camp

    Registration is held in late February/early March for Summer Day Camps held at various sites from June through August. Lunch will be provided on selected days; parents will be provided a schedule and menu. Two snacks will be provided each day. Lunch will not be provided during the last week of Summer Camp due to the requirements of Child Nutrition. Summer Camps will be closed one week before the beginning of school so that maintenance work can be done in the buildings prior to the new school year.

    Teacher Workdays

    The program will operate on teacher workdays (TWD) between the first day of school and the last day of school when there is sufficient interest. (Exception: those TWDs during Winter Break.) A non-refundable TWD Fee of $10.00 per child will be charged to a parent's account to cover the additional seven hours of care and additional snack provided on a TWD. An effort will be made to place children at an alternate site if there is not sufficient interest at their regular site.

    Registration is required to attend a TWD so adequate staffing can be arranged based on the number of children who plan to attend. If a child is not registered by the deadline, the parent will incur an additional Late Registration Fee of $10.00 per child.

    Children must bring a bag lunch; morning and afternoon snacks will be provided.

    Parents are asked to register by the enrollment deadline for a teacher workday to avoid the Late Registration Fee.

    **NOTE: Care is not available on those teacher workdays prior to the first day of school or after the last day of school.

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    Toxic Materials

    All toxic materials will be secured from children as mandated by State Regulations.  Staff will check all space used by the After School Program to ensure that no toxic materials are present; if found, the program coordinator will be informed. Maintenance of facilities is handled by school custodians, so school personnel will be notified for material removal.

    Transporting Children

    In the event that children must be transported while in care of the After School Program, only certified drivers will operate approved school buses or activity buses.  Children will follow all Union County School System bus safety rules.  Approved staff-child ratio will be maintained.  A first-aid kit and emergency information for each child will be available.  Staff will have attendance sheets which will be checked at departure, during the trip, and when children board the bus for the return trip.

    Tuition Prepayment, End of Year

    End of year prepayment of tuition is requested so that the books for the regular school year may be closed out in order to open books for the Summer Camp. Please review the Parent Fee Schedule for the last month of school for the amount that is requested as prepayment.

    Vacation Week--Summer Camp

    A child enrolled in the After School Program for the entire school year (with tuition being charged from the first day of school through thte last day of school without a lapse) is entitled to one week's tuition credit if the same child enrolls in Summer Camp and starts on the first day of camp. The vacation must be taken in weekly increments (Monday through Friday), and the child must not be in attendance.

    Requests for vacation credit should be made to the program coordinator two weeks prior to the vacation week to ensure that correct tuition is charged for the vacation week.

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    Volunteering in After School

    A parent who wishes to volunteer in the After School Program must receive an approved criminal records check prior to volunteering.

    Waiting List

    Each site is licensed by the state; thus enrollment is limited to licensing approval notice.  A child will be placed on our waiting list for the current school year IF the parent resides in Union County AND the child attends UCPS or is a rising kindergartner.  Enrollment in After School is contingent upon verification of enrollment in UCPS. Parents will be notified when a vacancy is available in the child's age group.  To keep a child’s name on the waiting list, the parent will need to notify the Program Coordinator each school year to add the name if there is still interest.

    Weather/Emergency Closings

    The decision to close schools, calendar changes/make up or to delay opening will be made by UCPS personnel no later than 5:30 a.m. and will be communicated to local radio and television stations. If possible, the decision will be made the evening before the closing or delay.  If no announcement is made on area radio or television stations, parents may assume that schools will operate on a normal schedule and the After School Program will operate on normal schedule. Parents may also check the ucPS website at www.ucps.k12.nc.us for up-to-date scheduling decisions.

    Weather conditions sometimes worsen during the day after children have arrived at school.  If early dismissal is necessary, local radio and television stations will make the announcements.  If school is closed or dismissed early because of weather conditions, the After School Program will not operate that day.  If the school calendar changes, rates or credits will be adjusted to reflect changes.

    1. If school is dismissed during the school day, the After School Program will not operate.  (See exception, #4 below.)  Your child’s classroom teacher must be provided with the name and phone number of the person to contact.
    2. If school is closed due to inclement weather, the After School Program will be closed.  Fees will be prorated for any days missed due to inclement weather.
    3. If the weather becomes hazardous after 2:00 p.m., parents are encouraged to pick up children within one hour of notification.
    4. When school closes early due to extremely hot weather, after school care will be provided from the time school closes until 6:00 p.m., unless conditions are deemed unbearable. In that event, parents/guardians will be called to pick up children within one hour of notification.

    Withdrawal from the Program

    As a courtesy, the program coordinator should be notified ten school days in advance of the date a child is to be withdrawn. Failure to do so may result in additional tuition being charged.  A child may withdraw and re-enroll only one time per school year (including Summer Camp) without incurring another registration fee. Re-enrollment cannot be within 14 days of withdrawal date. Breaks and the week that tuition is not charged in December does not count as part of the 14 days.  A child who withdraws and returns is not eligible for vacation credit during Summer Camp.

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    Year-End Tax Statements/Reimbursement Requests

    As a courtesy to our parents, year-end tax statements will be produced by January 31 for all families with accounts in good standing. The statement will be in the name of the person who enrolls the child/ren. Statements for active families will be sent to the current site. Statements for inactive families will be available at the site that the child attended unless the family has a past due balance. If there is a past due balance on the account, the year-end tax statement may be picked up from ASP Central Services after payment of the past due balance. A year-end tax statement may be mailed if a parent provides a self-addressed, stamped envelope. Requests for duplicate tax statements will require a notice of two business days and a fee of $5.00.

    Families needing childcare reimbursement statements should call the appropriate program coordinator; a one-week notice is required to fulfill these requests.

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