Q: Chromebook shows ZScaler, and my login isn't working, what do I do?
A: Use student email (minus the student), click here to see step by step.
Q: The chromebook works but there's a software issue, what do I do?
A: Put in a student helpdesk tech ticket, or call hotline at 704-292-7956.
Q: How can I be added as a Canvas Observer to my child's Canvas account?
A: Click here to see canvas parent resources! Here is the step-by-step to creating an observer account with a paired code.
Q: How do I logon to Parent Powerschool Portal?
A: Heres' a how to for Parent Portal Access, and here's another for the Parent Portal App!
Q: How do I help my child logon to Microsoft Teams?
A: See tutorial here, and video here!
Q: How can I get the Here Comes the Bus App?
A: See joining information here!
Q: I have another tech question, who can I talk to?
A: Call our UCPS Tech Hotline at 704-292-7956!
Q: I was told to fill out internet & Hotspot survey, where do I do that?
A: Click here for 1 Million Project Internet Survey!