• On-Campus Assistance in the Media Center:

    Mr. McDonald
    Email: trace.mcdonald@ucps.k12.nc.us
    Phone: 704-296-3170  Ext. 1569
    Office hours: 12:00 pm - 3:15 pm

    Mrs. Heartley
    Email: carren.heartley@ucps.k12.nc.us
    Phone: 704-296-3170  Ext. 1518
    Office Hours: 7:45 am – 3:30 pm


    Assistance for Chromebooks/Technology

    • Submit a Request to Mr. McDonald
      • Once a Student Help Desk ticket has been submitted, will be called from class to see Mr. McDonald. If there has been no contact after two school days, please email Mr. McDonald or Mrs. Heartley or call the Media Center at 704-296-3170 Ext. 1518.


    • Union County Public Schools has revised the qualifications for a hotspot.  Complete hotspot guidelines for UCPS are available by visiting the Technology Services website.