Technology Services Overview
Technology Services is an integral component in providing UCPS students a 21st Century learning environment that supports various mediums of instruction that meet the district’s idea of a learning environment Led by Instruction-Powered by Technology.
At Technology Services, our commitment is to maintain a robust infrastructure, end-user devices, services and deliver professional development to stakeholders that is second to none.
Our department’s multiple systems create a platform to ensure access to necessary technologies related to learning while providing a safe experience for our students.
Standardization of devices across grades 3-12 and for employees ensures equitable access to professional development and services.
Information relating to Technology Services initiatives, policies and procedures can be located on our website. Our Technology Services help desk can be accessed from any school and/or work location within the UCPS domain by clicking on this link: Technology Services Help Desk.
Awards & Accolades:
-UCPS 1:1 Initiative is a November 2015 District of Distinction Honoree (Created by District Administration Magazine)-UCPS Google Superintendent & Leadership Symposium-Lenovo Self-Maintainer Award Recipient (2 Consecutive Years)
-NCTIES Outstanding Leader Award Recipient, Dr. Mike Webb, 2014
Union County Public Schools is appreciative of the generous community members and businesses for their interest in donating computer equipment for use by schools. This spirit of generosity reflects the community support that is so critical to the district. To make sure these generous donations can be properly supported and maintained for the use of our students, however, the district staff has developed a set of standards for donated equipment.
Technology Services staff members have completed an enormous undertaking over the summer in preparation for the new school year. Desktop support engineers have prepared the district’s 35,000 student Chromebook devices two weeks before students on the traditional calendar return to school.
Technology Services team members will once again collect student devices prior to the end of the school year. A suggested plan has been given to schools to incorporate into their collection procedure. It is a requirement that students return both their Chromebook and charger to the school-based engineer in their building.
UCPS will be moving to a new self-service password system called iForgot. This new system will allow all employees to reset and retrieve their own password with pre-determined security questions in the event they forget their password or believe it may have been compromised.
Throughout the winter months the Technology Depot has been buzzing with depot employees and school-based engineers assisting in the repair of student chromebooks. As a recipient of the Lenovo Self-Maintainer Award bestowed upon the district, many repairs can be completed within UCPS as opposed to being sent away for repair.