Exceptional Children
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- Exceptional Children (EC)
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- Multi-Tiered System of Support (MTSS)
- EC School Social Work
- Special Needs Advisory Council
- Contact Us
Exceptional Children's School Social Work
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EC Social Workers support Union County Public Schools by strengthening the home/school/community partnership and addressing barriers to student learning.
Direct Services provided for students with disabilities and their families:
- IEP team participant
- Liaison for school/family with various agencies (i.e. Partners Behavioral Health, CAP-C, and CAP-AD, Respite Care Provider, etc.)
- Assess and address the needs of families
- Home visits/phone contact as needed with the purpose of encouraging parents’ involvement/attendance in the IEP process, student attendance issues, clarifying special education procedures, assessing medical/mental health needs/referrals, supplying resources for failed vision hearing screenings, connecting families to community resources
- Assist parents with accessing programs/services available to students with special needs
- Assist parents with outside placements and serve as agency representative. Provide requested information to parents concerning various programs in N.C.
- Provide case management for students and families requiring multiple resources
- Assist families with obtaining legal guardianship for students attaining the age of 18
- Make referrals to community agencies, advocate with agencies on behalf of students and families, follow up as needed
- Consultation and collaboration on behalf of students and families within the EC Department and with other school staff
- Provide staff with essential information to better understand factors (societal, economic, cultural, familial, health, etc.) affecting a student’s performance and behavior
- Develop staff in-service trainings
- Coordinate 4-H club-sponsored holiday parties, Operation Arc Angel wish lists, and nominations
If you have a question and/or a concern and would like to be contacted by one of the EC School Social Workers, please click the confidential link below:
Confidential Parent Contact Form
Exceptional Children's School Social Work
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EC social workers help students to:
- Address their needs that may impact their education
- Increase academic success
- Improve attendance
- Build self-esteem
- Strengthen interpersonal and intrapersonal skills
- Improve communication skills
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EC social workers support families to:
- Participate more fully in their children's education, through parent conferences and school visits
- Strengthen parenting skills
- Access school and community resources
- Develop realistic expectations and ways of caring for their children which are age and developmentally appropriate
- Seek solutions to barriers that inhibit familial involvement
- Identify and meet their children's social and emotional needs
- Assist in providing transportation to medical appointments and IEP meetings
- Promote trust and understanding to build partnerships among schools, homes, and the community
- Empower parents to access and utilize resources available for their child
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EC social workers assist educators to:
- Have a better understanding of how factors such as family, culture, socioeconomic status, and physical and mental health can affect students' performance
- Discover new resources
- Respond to crisis situations
- Identify and report child abuse, neglect, and dependency
- Obtain community resources to meet the needs of students
- Work with parents and students effectively
Parent Resources
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Abuse and Neglect Prevention
Treehouse Children’s Advocacy Center
- 704-226-1352 General Information
- 704-296-4300 Child Abuse Reporting Hotline
Turning Point/Domestic Violence Shelter
- 704-283-7233 Shelter
- 704-283-9150 Office
Union County Department of Social Services
- 1212 W. Roosevelt Blvd
Monroe, NC 28110 - 704-296-4300
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Adult Education Series
South Piedmont Community College
Adult Basic Skills, Adult High School, General Education Development (GED), Human Resource Development.
- 4209 Old Charlotte Hwy.
Monroe, NC 28110 - 704-289-8588
Literacy Council of Union County
Free service for adults reading below a 5th grade level, ESL services.
- 105-A Jefferson Street
Monroe, NC 28112 - 704-226-1425
- 4209 Old Charlotte Hwy.
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Advocacy Groups
The Arc of Union and Cabarrus County
Assistance for disabled persons only; Financial assistance
- 1653-C Campus Park Driver
Monroe, NC 28110 - 704-261-1550
- Mike Dyson, Executive Director
Autism Society of NC
- 10602 Bailey Road, Suite E
Cornelius, NC 28031 - 704-894-9678
- 704-895-3975 (fax)
Cherith Cottage
Respite opportunities, guest quarters are offered, free of charge, to caregivers of disabled individuals or aging parents.
- Jon and Paula Roncace
- Monroe, NC
- 704-238-0585
Disability Rights & Resources
- 5801 Executive Center Dr., Suite 101
Charlotte, NC 28212 - 1-800-755-5749
Exceptional Children's Assistance Center
- 907 Barra Row, Suite 102
Davidson, NC 28036 - 704-892-1321
- 1-800-962-6817 Parent Information Line
Family Support Network of NC
- P.O. Box 1367
Concord, NC 28026 - 704-788-1616
- 1-800-650-6526
Union County Brain Injury Support Network
- CMC - Union
Monroe, NC 28112 - 704-843-2033
- 704-283-5794
- 1653-C Campus Park Driver
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Counseling/Therapy Centers/Mental Health Resources
This is a listing of centers in Union County that accept Medicaid and/or have a sliding fee scale. Families should contact their company for a listing of private offices within their network. There are numerous private offices within the Charlotte area.
Parents can call the toll-free access number to request services and information.
Partners Behavior Health Management
Partners is our Healthcare Management Organization that oversees Medicaid Programs.- Behavioral Health Crisis Line: 1-888-235-HOPE (4673)
- Member and Recipient Line: 1-877-864-1454
Contracted agencies:
Alexander Youth Network
- 6220 Thermal Road
Charlotte, NC 28211 - 855-362-8470
Vaya Health
- Behavioral Health Crisis Line: 1-800-849-6127
- Member and Recipient Line: 1-800-962-9003
Monarch
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- 704-986-1500
RHA
Daymark Recovery Center
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- 1190 W. Roosevelt Blvd
Monroe, NC 28112 - 704-296-6200
- 1190 W. Roosevelt Blvd
Carolina Therapy Solutions
- 704-821-9337
- 124 Unionville Indian Trail Rd.
Suite 1A
Indian Trail, NC 28079
Center for Emotional Health
- 704-237-4240
- 1315 East Sunset Dr. Suite 201
Monroe, NC 28112
Rape Crisis Line
- 704-283-7770
Thompsons’ Child and Family Focus
- 704-536-0375
- 6800 Peter’s Lane
Matthews, NC 28105
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Developmental Disabilities
The Arc of Union County
- 704-261-1550
- 1652-C Campus Park Dr.
Monroe, NC 28112
First in Families of the Southern PiedmontHelping people with developmental disabilities and their families to create the lives they want now and for the future.
First in Families of North Carolina:
Providing family support to people with developmental disabilities and traumatic brain injuries since 1996.
Vaya Health
People Driver Support/CAP-Innovations
- 1-800-939-5911
- 704-983-1123 (Concord Office)
Community Alternatives Program for Children (CAP/C)
Community Alternatives Program for Disabled Adults (CAP/DA)Part C offers eligible disabled children, nursing care and community support. DSS services intake number for any age.
- 704-225-7745
- Call for referral
Easter Seals Disability Services
- 5700 Executive Center Drive
Suite10
Charlotte, NC 28212 - 1-800-662-7119
LifeSpan
- 2409 Old Charlotte Hwy. (School Age)
Monroe, NC 28110 - 704-291-2323
Quest Provider Services
- 171 Associate Drive
Indian Trail, NC 28079 - 704-537-4730
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Emergency Resources
Say Something App Reporting System (SS-ARS)
- Students and adults can easily and completely confidentially report safety concerns to help prevent violence and tragedies.
- Tips can be submitted 24/7 through the website, app or by phone, and a crisis center reviews and sends all submissions to law enforcement and/or school administration for intervention.
The National Suicide Prevention Lifeline
- Dial 988
Optum has a toll-free 24-hour Emotional Support Help Line
- 866-342-6892 for people who may be experiencing anxiety or stress around COVID-19.
Partners Crisis Line (mental health referrals-multiple languages)
- 1-833-353-2093
DayMark Mobile Engagement (Mental Health Crisis 24/7)
- 1-866-275-9552
Substance Abuse and Mental Health Services Administration's (SAMHSA's)
Disaster Distress Helpline
- 1-800-985-5990 or text TalkWithUs to 66746. (TTY1-800-846-8517)
National Domestic Violence Hotline
- 1-800-799-7233 or text LOVEIS to 2252
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Employment Services
Division of Employment Security (DES)
Job Referral and Placement, Referral to Training, JobLink Services, Unemployment Insurance Benefits
- 1125 Skyway Drive
Monroe, NC 28110 - 704-283-7541
Union County Community Action
- 1401 H. W. Roosevelt Blvd.
Monroe, NC 28111 - 704-283-7583
Union Diversified Industries, Inc. (UDI)
Workshop Environment and Job Placement
- 2815 Walkup Avenue
Monroe, NC 28110 - 704-289-1571
Vocational Rehabilitation ServicesAges Served: 16 to adult with physical, academic or emotional disabilities Job Counseling,
Job Placement/Training Financial Assistance with Job Readiness- 1121 Skyway Drive
Monroe, NC 28112 - 704-289-2543
- http://www.ncdhhs.gov/divisions/dvrs
- 1125 Skyway Drive
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Financial Needs/Emergency Assistance
Community Action
- 1401-H W. Roosevelt Blvd.
Monroe, NC 28110 - 704-283-7583
Crisis Ministry Assistance Center
- 1333 W. Roosevelt Blvd.
Monroe, NC 28110 - 704-225-0440
Department of Social Services
Emergency funds, food stamps, day care funds, transportation
Medicaid and NC Health Choice (insurance for low income families) Work First (was AFDC)- 1212 W. Roosevelt Blvd.
Monroe NC 28110 - 704-296-4300
HealthQuest of Union County
HealthQuest can provide pharmaceutical assistance to eligible individuals and families (Adult only)
in the service area of Union Regional Medical Center.- 412 East Franklin Street
Monroe, NC 28112 - 704-226-2050
HELP Crisis Pregnancy Center
- 1700 Secrest Short Cut
Monroe, NC 28112 - 704-289-5133
Loaves and Fishes (Food Pantry)
Requires referral from Social Worker or a local church
- Located at St. Paul’s Episcopal Church
- 116 South Church Street
Monroe, NC
Matthews Help CenterOnly for Union County residents close to the County Line–with a 5 mile radius
The Arc of Union County
Assistance for disabled persons and their families, Advocacy, Financial assistance, Parent Education
- 1653-C Campus Park Drive
Monroe, NC 28110 - 704-261-1550
- 1401-H W. Roosevelt Blvd.
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Special Transportation
Union County Transportation
To provide basic transportation for clients of Union County human service agencies.
General public transportation is not available through this service.- Patton Ave.
Monroe, NC 28112 - 704-283-3713
- Patton Ave.
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Support Groups
Autism Support Group with Autism Society of North Carolina – Mecklenburg County Chapter
- Nancy Nester and Nancy Popkin
NNester@autismsociety-nc.org
NPopkin@autismsociety-nc.org - (704) 894-9678
- 8420 University Executive park Dr. Suite 810
Charlotte, NC 28262
Circle of Parents
Support group for families with children aged birth to five with special health needs.
Grupo Apoyo para Padres de familias con niños con necesidades de salud especiales de 0 - 5 años de edad.- Meeting Location/Lugar: Atrium Health Union Hospital, Women and Children's Center
- Spanish contact: Nanette Vallecillo, nanette@thearcisthere.org, 704-261-1550 Ext 106
- English contact: Amy Oster, aoster@thearcisthere.org, 704-261-1550 Ext 105
- Flyers: Spanish, English
Council on Aging in Union County
Grandparent support group (55 and older)- (704) 292 1797
- 1401 Skyway Drive
Monroe, NC 28112
Family Support Network of Southern Piedmont
- (980) 522-8740
- P.O. Box 824
Harrisburg, NC 28075
Grupo de Apoyo Poder y Esperanza
- Cada viernes a las 7pm
- Somos un grupo de apoyo para padres de personas con condiciones médicas y con habilidades diferentes en donde aprendemos como abogar por los derechos de nuestros seres queridos dentro de la sociedad. Es un lugar de confiar para compartir, apoyar y aprende sobre diferentes opciones en la comunidad.
- Cada viernes tienes un diferente proposito.
- Primer viernes - Para soporte padres y cuidadores que necesitan hablar sobre experiencias sin juzgue.
- Segunda viernes - Familias ayudando familias compartiendo información de sus experiencias con sus hijos.
- Tercer viernes - Reuniones para aprender abogar en el sistema médico, educacional, legislativo de este estado para apoyar las necesidades de las familias.
- El cuarto viernes - Invitados a presentar diferentes actividades y servicios que existen en la comunidad para apoyar familias hispanas para aprender a navegar el sistema de salud y educativo de Norte Carolina.
- El grupo se creó para que las familias hispanas pudieran tener un lugar seguro donde poder hablar y compartir las experiencias como padres y/o cuidadores de personas con condiciones médicas complejas, condiciones de salud mental y condiciones del desarrollo o intelectuales.
- Event Flyer in Spanish, Information in English
Mom 2 Mom
EC Support Group
- Susan Little
- 704-451-2759
- 1012 Semmes Lane
Indian Trail, NC 28079
Union County Brain Injury Support Network- Located at CMC-Union
- Monroe, NC 28112
- 704-843-2033
- 704-283-5794
- Nancy Nester and Nancy Popkin
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Vision/Hearing Services
Please contact Exceptional Children’s School Social Worker for an eye exam and eye glasses referral.
American Council of the Blind
Deaf Education
National Federation of the Blind
North Carolina Services for the Blind
Prevent Blindness North Carolina
Free vision exam and glasses with local offices
Requires signed application from School Nurse or School Social Worker- 1-800-543-7839
Most Monroe offices accept Medicaid, which must be used first. Processing may take up to two months.
***For new hearing aids through Medicaid an authorization from an ENT is needed
Presbyterian Rehabilitation Center
- (704) 384-7434
- 125 Baldwin Avenue
Suite 100
Charlotte, NC 28204
CMC – Northeast Audiology
- (704) 403-9100
- 1090 NE Gateway Court
Concord, NC 28025
Charlotte Speech and Hearing
- 704-523-8027
- 2661 West Roosevelt Blvd, Suite 103
Monroe, NC 28110
Cornerstone ENT
Will provide hearing aid authorization.
- (704) 289-8220
- 1107 Reynolds St.
Monroe, NC 28112 - http://www.cornerstoneent.com/
- 1-800-543-7839
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Other Services
Child Care Resources, Inc.
CCRI offers information and brochures on how to choose quality child care, refers parents to legal child care options, assists families with their child care needs and questions, and offers parenting and child development seminars. They provide information about child-care centers, family child care homes, part-day programs, before and after-school care, in-home caregivers, summer camps and morning nursery programs.
- 105-A Cedar Street
Monroe, NC 28110 - 704-238-8810
Child Support Enforcement
To provide paternity establishment for children born out of wedlock. Establish and enforce child support
and medical support obligations. Collect monies through a centralized location site and distribute to clients.- 1501 Charlotte Avenue
Monroe, NC 28110 - 704-289-9496
Legal Services of Southern Piedmont- 704-376-1600
Hispanic Law
Provides free legal assistance
- 1-800-247-1931
Monroe Housing Authority
To provide housing. Rent based on income in accordance with the Department of Housing and
Urban Development rules and regulations. A Social Security card and/or proof of citizenship are required at application time.- 504 Hough Street
Monroe, NC 28112 - 704-289-2514
Union County Health Department
To promote health, prevent disease, and protect the health of the community.
- Child Health Clinic
Family Planning (Women’s Health Program)
Child Service Coordination
Children’s Special Health Services (CSHS)
Maternal Health Clinic
Newborn/Postpartum Home Visits
Children’s Dental Clinic - 1224 W. Roosevelt Boulevard
Monroe, NC 28110 - 704-296-4800
Atrium Health - Union
- Comprehensive Cancer Center
Imaging Center
Women and Children’s Center
Cardiovascular Center
Rehabilitation Services including speech therapy, OT, and PT
Diabetes Center
Day Surgery Center - 600 Hospital Drive
Monroe, NC 28112 - 704-283-3100
Children's Theatre of Charlotte
Provides Sensory-Friendly Performances
- Uptown at ImaginOn
300 E 7th St.
Charlotte NC 28202 - Box Office: 704-973-2828
- website
- 105-A Cedar Street
Student & Staff Resources
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Resources for Students
These are the following resources for use by students with disabilities.
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Resources for Staff
Please use this list of resources as necessary and if you hear of any new resources please share them with us and we will post them for others to use. As always, please feel free to call with questions.
Emergency Services
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- Say Something App Reporting System Report safety concerns to help prevent violence and tragedies 24/7 through the website, app, or by phone. A crisis center reviews and sends all submissions to law enforcement and/or school administration for intervention.
- Suicide Crisis Hotline 988 - 1-988-273-8255
- Optum - 24-hour Emotional Support Help Line for those experiencing anxiety or stress around COVID-19 - 866-342-6892
- Partners Crisis Line - mental health referrals-multiple languages 1-888-235-HOPE (4673).
- DayMark Mobile Engagement - Mental Health Crisis 24/7 - 1-866-275-9552
- Substance Abuse and Mental Health Services Administration’s Disaster Distress Helpline - 1-800-985-5990 or text TalkWithUs to 66746. (TTY 1-800-846-8517)
- National Domestic Violence Hotline - 1-800-799-7233 or text LOVEIS to 2252
Upcoming Events
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December 11, 2024
6:00 PM - 7:30 PM The Nutcracker - Sensory Friendly Performance
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December 20, 2024
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December 23, 2024